Privacy Policy — Sunsetlearn

1. Introduction

Sunsetlearn ("we", "our", "us") is committed to protecting the personal information of people who interact with our website and enroll in our educational reading programs. This policy describes what information we collect, how we use it, and the rights you have in relation to it.

Sunsetlearn operates from 28 Thonglor Soi 13, Khlong Tan Nuea, Watthana, Bangkok 10110, Thailand. For questions about this policy, contact us at [email protected].

2. Information We Collect

Information you provide directly

Name and email address (from enquiry forms)
Phone number (if provided voluntarily)
Postal address (for physical program delivery)
Any messages or questions submitted through our contact form

Information collected automatically

Pages visited and time spent on each page (via analytics cookies, if consented)
Browser type and device information
IP address (stored in anonymized form)

3. How We Use Your Information

To respond to enquiries and process program enrollment
To deliver printed program materials by post
To notify participants of annual Bangkok reading sessions and quarterly mailing dates
To send program-related correspondence (no marketing without explicit consent)
To improve our website based on aggregated, anonymized analytics data

Legal basis for processing: contract performance (program delivery), legitimate interest (enquiry response), and consent (analytics cookies and marketing communications).

4. Data Retention

Enquiry data is retained for 12 months from the date of enquiry if no enrollment follows. Participant records are retained for the duration of enrollment and for three years after a program concludes, for administrative purposes. Postal delivery records are retained for seven years to meet accounting requirements under Thai law.

5. Data Sharing

We do not sell, rent, or share personal data with third parties for marketing purposes. Personal data may be shared with:

Postal and courier services, for physical delivery of program materials
Website analytics providers (if analytics cookies are consented), in anonymized form
Regulatory authorities, if required by Thai law

6. Data Security

We store personal data on secured servers with access limited to authorized personnel. Postal delivery lists are maintained separately from public-facing systems. We review our data handling practices annually. In the event of a data breach affecting personal information, we will notify affected individuals within 72 hours of becoming aware of the breach.

7. Cookies

Our website uses cookies for essential site functionality and, with your consent, for anonymized analytics. For a full description of the cookies used, see our Cookie Policy.

8. Your Rights

Under Thailand's Personal Data Protection Act B.E. 2562 (PDPA), and where applicable under the EU General Data Protection Regulation (GDPR), you have the following rights:

Right to access the personal data we hold about you
Right to correct inaccurate or incomplete data
Right to request deletion of your data (subject to legal retention requirements)
Right to restrict or object to certain processing
Right to data portability (where data is processed by automated means)
Right to withdraw consent at any time (for consent-based processing)

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

If you are located in the EU and wish to lodge a complaint, you may contact the relevant supervisory authority in your country of residence.

9. Third-Party Links

Our website may contain links to external sites such as public pension authority websites and government documentation repositories. We are not responsible for the privacy practices of those sites and recommend reviewing their own privacy notices.

10. Children

Our programs are intended for adults aged 18 and over. We do not knowingly collect personal data from anyone under 18. If you believe a minor has submitted information through our site, please contact us so we can delete it.

11. Changes to This Policy

We may update this policy from time to time to reflect changes in our practices or applicable law. The updated version will be posted on this page with a revised effective date. We will notify current program participants by email if any significant changes are made.

12. Contact

For any privacy-related question or request:
Email: [email protected]
Post: Sunsetlearn, 28 Thonglor Soi 13, Khlong Tan Nuea, Watthana, Bangkok 10110, Thailand